The Hong Kong Jockey Club

Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.

• Oversee and manage the daily operations of facilities and services, ensuring that all services meet established quality standards and deliver exceptional experiences to members and guests.
• Lead, supervise, and motivate staff to achieve business and customer service objectives consistently while ensuring compliance with safety regulations and statutory requirements.
• Develop and implement preventive maintenance programs to keep facilities in good condition and reduce unscheduled downtime.
• Monitor and analyze operational performance, including safety audits and inspections, to ensure compliance with legal and club standards.
• Actively solicit member feedback and utilize it to drive continuous improvements in services and programs.
• Collaborate with other departments to ensure effective communication and coordination in achieving operational goals.
• Manage departmental budgets, ensuring prudent cost allocation and financial performance in line with set targets.
• Ensure all facilities are inspected regularly to maintain cleanliness, comfort, and compliance with safety standards.
• Assist in the development and implementation of policies, procedures, and guidelines related to safety and operational improvements.
• Undertake additional duties as assigned by the line manager.

• A degree in Recreation and Leisure Management or related disciplines
• A minimum of 5 years supervisory experience in the leisure or recreation fields
• Strong leadership, excellent interpersonal skills with initiatives to interact with customers and staff
• Excellent communication skills in both English and Chinese.
• hands-on experience of MS Office applications
• Customer focused, excellent people management practices, attitude and a good team player

The level of appointment will be commensurate with qualifications and experience.

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.