Duties

• Manage end-to-end processes for hospitality support, including communication, application handling, service procurement, stock management, and reporting.

• Implement and enhance hospitality programmes for MICE visitors, offering special privileges such as cultural performances, souvenirs, and exclusive offers from trade partners.

• Identify and recommend new MICE venues, products, and experiences by collaborating with local and overseas travel trade partners, service providers, and HKTB’s global offices.

• Organise familiarisation programmes and study missions to showcase Hong Kong’s strengths as a leading MICE destination.

• Support the planning and execution of over 20 annual trade marketing and promotional events, including overseas trade shows, familiarisation trips, seminars, award ceremonies, and other initiatives.

• Consolidate and analyse feedback from hospitality programmes, trade promotions and familiarisation programmes to assess effectiveness and recommend improvements.

• Maintain strong communication with Hong Kong’s travel trade partners through organised activities and respond to enquiries from overseas partners to support promotional efforts.

• Undertake special assignments and other duties as directed by the Manager.
   

Qulification

• University holder with preferably minimum 5 years’ experience, preferably in the tourism and travel trade industry

• Sound knowledge of Hong Kong and global tourism 

• Strong communications, presentation and project management skills

• Proficiency in Microsoft Office applications 

• Good command of written and spoken English and Chinese, including Putonghua

• Responsible, mature and able to work independently

Application Method

If you are passionate about our mission and believe you are the one we are looking for, please send us your resume with present and expected salary. We are looking forward to hearing from you.

Only shortlisted applicants will be contacted.  Personal data provided by job applicants will be kept in strict confidence and used only for recruitment and employment-related purpose in accordance with our personal data policies. By submitting your job application, you acknowledge that you have read, understood and accepted the HKTB’s Personal Information Collection Statement Pertaining to Job Application at here.

We are an equal opportunities employer.